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Service system

Standard Pharma. not only provides high quality products to the customers but also cooperates closely with manufacturers, providing the clients with whole process service, ranging from  initiation stage,R&D stage and till the production finishing stage.

Professional technical service team

In order to improve the quality of service,  Standard Pharma has set up professional technical service teams in Guangzhou, Tianjin, Shanghai, Harbin and Chongqing.The technician in each region can solve related technical problems more comprehensively and professionally. The support from the manufacturers  are  professional and efficient.


Free sample

Samplesrequired by the customer during the product R&D stage are complimentary.


Regulatory documents

- CDMFfiling  by the manufacturers

- Product certificate of analysis by the manufacturers
- EUDMF/USDMF dossier by the manufacturers
- the Drug Supply License
- GSP certificate
- Business license


Technical Services

. Feasibility suggestion for selection of  pharmaceutical exipients and APIs
in new product R&D stage.

. Provide formulation reference during R&D stage.
. Technical problems encountered during the production.
. Help improve the quality and  production capacity of the formulations to save the cost.


Seminar

The seminars will be held in cities, provide professional technical training for who in charge of R&D, production and quality control.


Industry education

From the very beginning, we keep putting great efforts to the development of the medical and pharmaceutical industry; we keep holding  opened training courses all around the universities in China main land (for example: China Pharmaceutical University, Shenyang Pharmaceutical University,and Guangdong Pharmaceutical University).


Service method

* On-site technical support:

Through the telephone reservation our technical engineers may visit the clients' production site and offer on-the-spot technical support.

*Technical support for training in laboratory and technical instructions:

Our clients can gain various services and supports in the manufacturers' laboratories in China, and no need to pay extra fees. The laboratories are equipped with the most advanced pharmaceutical technology and testing equipment.

*Training and technical guidance in the technical support laboratory:

Customers can get a variety of services in the laboratories set up in China by the manufacturer at no additional cost. The laboratory is equipped with the latest pharmaceutical processes and test equipment.

* Hotline support service:

Customers can get the Standard Pharma's hot line or fax services for technical support during the working time and get the answers for the problems of pharmaceutical excipients' usage.

* Internet Service:

Relevant technical documents can be downloaded from the website of the manufacturers.



  • Service Hotline 400-8828-621

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